Description
Your mission:
As a Senior Workplace Engineer, you will design, deploy, and manage workplace services, ensuring compliance and automating deployment processes. You'll lead projects to evolve our service portfolio, act as a key contact for external providers, and provide expert 3rd level support. Your role will drive innovation and excellence in our workplace services, contributing to a dynamic and collaborative environment.
Your tasks:
- Design, deploy and operate workplace services for Office, Development, Test, Training and ATM/AIM environments, while ensuring compliance with internal and external regulations
- Automate operating system, software and configuration deployment processes
- Manage operating systems and the application software portfolio
- Establish and maintain operating procedures and the knowledge base for the support organization
- Lead projects evolving the workplace service portfolio
- Act as contact person for relevant external service providers
- Provide 3rd level support
What we are looking for:
- Higher education or Bachelor level degree in an IT or engineering relevant subject
- 5 to 10 years experience in IT engineering
- Strong command of Microsoft Windows Client & Server, Entra ID, Active Directory, Intune, SCCM, M365 services and security technologies
- Experienced in project management, ability to collaborate and contribute to multi-discipline projects, and a structured working method paired with a self-driven work ethic
- Problemsolving: You seek accurate information to analyze problems, break down complex issues into manageable parts, and approach solutions in a systematic and structured way
- Teamwork: You engage in interactions with diverse team members and actively contribute information, ideas, and insights in meetings or other interactions
- Proficient in German and English written and orally, good command in French is a plus