Description
Job description:
- Managing a predefined list of existing accounts to ensure 100% renewal is achieved and service utilisation is enhanced
- Cross selling and up selling the range of products and services available to clients
- Generating proposals, pricing, and contract negotiation across all medical and security service solutions for assigned clients
- Working closely with the Sales and Marketing Department to ensure smooth, efficient client renewal processes, new customer onboarding as well as routine account reviews and reporting
- Investigating and preparing responses to customer complaints and quality assurance events
- Developing cross border sales through proactive cooperation with other International SOS regions
Required profile:
- Previous experience as an Account Manager in a professional services environment
- Experience of selling in a global b2b sales environment
- A natural networker and a team player
- An excellent communicator and customer advocate
- A passion for research and finding solutions
- Excellent numeric, written, and commercial negotiation skills
- Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously
- Fluency in written and spoken English and French, German is advantageous
What we offer:
- Competitive salary including pension scheme
- Flexible working environment
- An opportunity to thrive in a global environment
- Warm, supportive, and open company culture