Beschreibung

Entreprise :

international organization based in Geneva

Description du poste :

* Organizing and running internal and external training sessions
* Drafting / updating training materials and e-learning resources
* Coaching committees on using digital tools
* Answering questions on functionality and basic drafting guidelines (highlighting available resources)
* Following the support process for more complex technical or editorial issues
* Development of new resources for new and updated functionalities

Description du profil :

* University degree in software engineering, business analysis,
* IT management or related field.
* Alternatively, Proci or related change management certifications will considered.
* Digital publishing or technical support experience an advantage
* Experience of creating e-learning resources and training materials an advantage
* Familiarity with common business process systems
* Familiarity with standards development would be an asset but not essential
* English fluent or mother-tongue. Any other language is an asset
* Fluent in generic IT tools, such as the MS Office suite