Beschreibung
# NDG Quality Manager #
**Position Snapshot **
Location: Orbe, Switzerland
Company: Nestlé Product Technology Centre Coffee
Act. Rate: Full-Time - 100%
Type of contract: Permanent contract
**Position Summary **
The Nestlé Product Technology Centre Coffee (NPTC Coffee) is the leading R&D organization that discovers, develops and deploys coffee and beverage products and technologies for in-home and out-of-home consumption. It consists of units in Konolfingen (CH), Marysville (USA), Orbe (CH) and Singapore and provides new products and processes to all Nestlé markets worldwide.
Our mission - to delight the consumer wherever, whenever, however by delivering moments of genuine pleasure and indulgence - drives the need for us to attract, select and develop the right people for the right jobs throughout the value chain of our business.
As a **Quality Manager for Nescafé Dolce Gusto (NDG) category**, your main mission will be to provide solid Quality support to the Idea to Launch (I2L) process and Innovation & Renovation (I&R) projects of NDG products (excluding machines). In this position, you will collaborate with Zones/markets and Nestlé Technology Center (NSTC) to offer specialized QA support for NDG product operations and take ownership of QA-related category mastership, including standards, guidelines, competencies, and network.
**A Day in the Life of a Quality Manager for Nescafé Dolce Gusto (NDG) category**
* Ensure food safety, quality and compliance of NDG products by design through providing QA support to I&R (innovation & renovation) project.
* Develop/update category-related standards, instructions, guidelines related to food safety, quality and compliance together with relevant stakeholders
* Track consumer feedback of NDG products, identify opportunity for improvement from category point of view. Support consumer engagement and service team for sensitive case of consumer feedback
* Drive NDG Quality related competence development and QA network
* Deliver appropriate support to operations, and validate NDG quality related derogations from factories
* Lead early warning and issue management of NDG products through IRT (issue round table) by identifying potential issue/topics that may impact quality, food safety or compliance and take proactively measures to mitigate risks in collaboration with NDG RSA, Strategic business unit colleagues, etc.
**What will make you successful**
* University graduate or equivalent, preferably in a food science-related field
* Successful experience in implementing QA programs in factory and/or R&D environment
* Ability to provide solutions in a customer-centric approach
* Analytical thinking
* Fluent in written and oral English
At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people-s lives that we touch every single day.
Be a force for good. Join Nestlé and visit us on www.nestle.com.
\#nestlecareerswitzerland
Orbe, CH